Howarth Financial are committed to providing the highest standard of financial advice possible. As a firm, we take very seriously the requirements of our regulator, the Financial Conduct Authority; in particular, the requirement to treat our clients fairly.
In our dealings you can expect that:
As examples of how the principles and guidelines mentioned above work in practice in our business, we set out below details of what you can expect from us in various areas of our business.
When we give you advice
When we deal with you
You can expect that all our staff are trained properly for their roles. James Howarth is a qualified financial adviser and is fully trained in respect of the investments and products he advises on.
If things go wrong
If you complain about any aspect of our service then you can expect that your complaint will be dealt with professionally, impartially and in accordance with the rules laid down by our regulator, the Financial Conduct Authority (FCA). We are insured as required by the rules laid down by the FCA.
We will provide details of our complaints policy and procedure on request.
We hope that you find using our services a pleasant and straightforward experience. We want you to feel relaxed and comforable when dealing with us - confident that you have made the right choice of adviser. We always welcome comments and observations about the way in which we deal with our clients and would encourage you to contact us if you have any comments on the way we deal with you.
12 Highview Avenue South
We would welcome a discussion with you to find out if we are able to assist you with your investment, pension, retirement, protection or mortgage requirements.
Contact us for a brief, informal chat to see if we are able to work with you.